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Info Ladies and Question Boxes: Reaching Out to the Poor

By David South, Development Challenges, South-South Solutions

SOUTH-SOUTH CASE STUDY 

Quick access to accurate and useful information is crucial for development. With the remarkable spread of information around the world via the Internet – one of the greatest achievements of the 21st century – more than 1.5 billion people now use the Web to boost their incomes and opportunities (Internet World Stats).

For those lucky enough to be able to afford regular access to the Internet – as well as a computer and electricity – this new technology is a powerful tool for economic and social advancement. But what about people who are overlooked by technology companies because they are too poor, or too remote, or who are illiterate?

Two initiatives are bringing the benefits of information and communication technologies (ICTs) to the poor and the illiterate in ingenious ways.

Bangladesh’s (http://www.virtualbangladesh.com) ‘Info Lady’ scheme is the brainchild of D.Net (Development Research Network) (http://www.dnet-bangladesh.org/), a non-profit organization formed in 2001 to use information and communication technology (ICT) for economic development.

Info Ladies typically come equipped with a mobile phone, laptop computer, Internet modem, headphone, webcam, digital camera, and photo printer. They roam around remote villages on bicycles and are a one-stop access point for the rural poor for information, telephone calls and digital services like photography. And Info Ladies can also be Info Men, though this seems to be a problem because women have an easier time being invited into people’s homes.

One Info Lady is Luich Akhter Porag. She travels the countryside on her bicycle, equipped with a laptop computer, modem and a mobile phone, and can provide a commercial phone service, photography, livelihood information, knowledge services, international and local voice calls, video and animation and Internet resources.

When farmer Dula Miah had two of his cows bitten by a rabid dog, he was puzzled as to what to do. According to Bangladesh’s Daily Star newspaper, Info Lady Luich Akhter Porag came by to help. By using a software programme called ‘Jeeon’ (http://www.dnet.org.bd/MultimediaSoftware.php?BookType=8) – software designed to provide nine essential services to rural people –  Porag was able to identify the solution: a vaccine and a trip to the Sundarganj Veterinary Hospital.

Around 24 Info Ladies are now working in various villages in the districts of Gaibandha, Noakhali and Satkhira. The concept is effective: after receiving training in how to use the laptop computer and resources, they are dispatched on bicycles to remote villages to connect the poor and uneducated with crucial information.

D.Net started with something they called ‘Mobile Lady’ which used just mobile phones, but became frustrated with the limits of the service and decided to combine the phones with a laptop computer, effectively turning the women into mobile ‘telecentres’ (http://en.wikipedia.org/wiki/Telecentre).

Dr Ananya Raihan, executive director of D.Net, told The Daily Star that each Info Lady now earns between Tk 2,500 (US $36) and Tk 20,000 (US $290) per month. It has proven to be a good business for rural women, he said. And things are set to grow: “We are planning to increase the number of info ladies to 1,000 by year-end (2009).”

While traditional technology companies have stayed away from rural villages because it isn’t worth it for them to go there, the Info Ladies are simultaneously making money in the villages and connecting people to the outside world.

Porag says she has provided services to around 6,000 villagers.

“Now I earn more than Tk 2,500 (US $36) to Tk 3,500 (US $50) per month after becoming an info lady,” said Porag who started working as an Info Lady in June 2007.

Another initiative that is filling the gap between the needs of the poor and powerful information technologies is the Question Box (www.questionbox.org).

Pioneered in India – home to the largest number of illiterate people in the world: 304.11 million (Human Development Report) – the idea is brilliantly simple. An intercom-like white tin box with a phone inside is placed in a village’s public areas. Using the existing phone networks, the user just has to hit a simple button to get an operator at the other end. The operator sits in front of an Internet-enabled computer. The user just asks their question, and the operator turns these questions into search queries. When the computer’s search engine gives back answers, the operator selects the best one and then replies in the user’s native language and in layman’s terms.

The Open Mind Program’s Question Box Project opened its first Box in September 2007 and now operates in Pune, Maharashtra.

It has also expanded to Uganda, where the Question Box and Grameen Foundation (http://www.grameenfoundation.org/) have partnered to bring what they call AppLab Question Box (AQB) to rural Uganda. AQB is a live, local-language telephone hotline service that brings the Internet to the fields and market stalls in Uganda where there are no computers.

The Question Box is based on an idea from Rose Shuman, a business and international development consultant. Shuman had become frustrated that with all the clever people and vast sums of money going into information technology, few were developing low-cost ways to take the power of computers to the people.

Following the constant improvement approach favoured in information technology, the Box is now in its third iteration. One of the adjustments made has been the switch to solar power for the boxes because the electricity grid was too unreliable, according to Shuman.

Resources

1) The Question Box project in photos. Website:http://www.flickr.com/photos/73495762@N00/ and Website: http://www.questionbox.org/ and blog: Website:http://questionblog.posterous.com/
2) Info Dev (www.infodev.org) has a quick guide to low-cost computing devices and initiatives for the developing world. Website: http://www.infodev.org/en/Publication.107.html

Question Box in Southern Innovator Magazine.
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ORCID iD: https://orcid.org/0000-0001-5311-1052.

© David South Consulting 2022

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CASE STUDY 2: Watch Magazine | 1994 And 1996

Expertise: Editing, start-ups, youth media, content development, art direction, design and layout, investigative journalism.

Location: Toronto, Ontario, Canada 1994 and 1996

Editor-in-Chief: David South

Click here to view images for this case study: CASE STUDY 2: Watch Magazine | 1994 Images

Abstract

In 1994 I was hired by start-up Youth Culture to be Editor-in-Chief of Toronto’s Watch Magazine, a bi-weekly distributed to the city’s high schools and to all youth hang-outs. In 1996 I was hired again to help with preparing the magazine for its national launch. 

About

In 1994, the Internet had not arrived in any great form (though Watch Magazine was on top of its emergence as Internet cafes popped up in the city) and the digital economy was still minimal. There was no such thing as ‘start-up culture’ for youth. There was an urgent need to create opportunity for youth, to create new markets, and to change the business culture of the city of Toronto, which had been hit hard by an economic crash and austerity. 

Watch Magazine had had a brief false start prior to my arrival in 1994. The previous format had not worked and the magazine needed a vision and somebody with the experience and dedication to see it through. It was also entering a competitive marketplace for readers, with already existing free magazines capturing most of the advertising spend for youth-oriented marketing in Toronto (though failing to offer a genuine youth content experience as could be found in Europe – the UK especially – at that time). As an example, Toronto lacked sharp and credible coverage of youth popular culture in the early 1990s. Drawing on my extensive experience as a journalist (including at Toronto’s established alternative weekly, Now Magazine) and editor, I assembled a team of youth editors and writers to work on making the content and magazine’s design appealing to the youth demographic in Toronto. The magazine needed to turn a profit in short order and become credible to advertisers, its main source of income (in Canada, 64 per cent of magazine revenues come from advertisers)*. The design and content needed to appeal to a youth audience but work with a tight (but increasing) budget. It was doing this in a tough economy with high unemployment, austerity, business failures, and a generally negative business environment.

By having an actual youth editorial team, Watch Magazine quickly developed an authentically young 1990s voice. The magazine also benefited from its youth team’s ability to spot trends bubbling under the surface ready to explode into mainstream society. As an example, they had this to say on the Internet in a piece on Toronto’s coffee shops, “Some mean places for bean”: “The powers-that-be think we should cocoon in our houses and rent videos, play with the Internet and order in food …” 

Youth unemployment was high in the early to mid 1990s in Canada. It reached 19.3 per cent for those 15 to 19 years old in 1993. “It should be noted, however, that youth unemployment relative to that of adults has worsened since the 1990-91 recession (Youth Unemployment in Canada by Kevin B. Kerr, 2000).”

The Canadian economy overall severely contracted and unemployment was at 11.4 per cent by 1993 (Statistics Canada), and as Statistics Canada said, “Because employment recovered at a snail’s pace after the recession of the early 1990s, the decline in the unemployment rate was delayed until 1994”.

As the Bank of Canada also said: “In early 1994, Canada’s economic situation was not that favourable—our economy was facing some rather serious problems. … the recession here was more severe than in the United States.

“Working their way out of these difficulties was disruptive and painful for Canadian businesses. Defaults, restructurings, and downsizings became the order of the day. With all this, unemployment took a long time to recover from the 1990–91 recession …” *

And the media in general could not avoid the crisis. According to the book The Missing News: Filters and Blind Spots in Canada’s Press (Robert A. Hackett and Richard S. Garneau, Canadian Centre for Policy Alternatives, University of Toronto Press 2000), Canada’s media was also in a crisis throughout the 1990s, as declining resources, staff layoffs and media closures reduced the breadth and depth of news coverage.

In less than a year, Watch Magazine had gone from being an unknown quantity, to being a fast-growing and profitable youth publication, significantly increasing its advertising revenue: a key metric for a magazine reliant on this as its main source of income. It had expanded in size and audited distribution and was able to make a move to new digs (the Watch Magazine “crib” – a studio and work space) at innovative “arts-and-culture hub” start-up space 401 Richmond Street in Toronto – at the centre of Toronto’s emerging media and design neighborhood in its former fashion district.  All the contributors were high-school-age youth drawn from talent across the city; many had already shown their ability by starting their own publications and media. They gained first-hand experience in investigative journalism skills, business skills in a start-up, and magazine and media production skills. 

“… thanks to David [South] for all his hard work on Watch magazine! I learned a lot from him and it was a great experience.” William White

In 1996, I was hired again to help with preparing the content format for Watch’s expansion to a national magazine – further proof of its success as a publication and a business. 

* (Bank of Canada: Canada’s Economic Future: What Have We Learned from the 1990s?)

* The Missing News: Filters and Blind Spots in Canada’s Press (Robert A. Hackett and Richard S. Garneau, Canadian Centre for Policy Alternatives, University of Toronto Press 2000)

Brief descriptions of sample issues are below: 

Youth Gangs Cover

In 1994, with Canada’s economy still in the doldrums, Watch Magazine exploded into Toronto’s high schools. Staffed by talented youth, it shook up the staid publishing scene and proved young people did have something to say. This first issue still remains relevant, with its exploration of youth gangs and violence in the school system.  

Therapy Cover

After its successful launch, Watch Magazine was grabbing readers and getting the attention of advertisers and television. It was time to improve the design and introduce the latest in graphic design software. The results paid off: the magazine looked sharper and quickly ran from its cheeky launch, when we had basically avoided all traditional approaches to a launch (like actually having a designer).

For anoraks out there, this photo shoot with Irish band Therapy took place outside the former Wellesley Hospital emergency department in Toronto. And, yes, that is a genuine restraining ‘straitjacket’ used by psychiatric hospitals to restrain mental health patients. 

Digable Planets Cover

By this issue, Watch had hit its stride: we were the first to seriously review the ballooning zine culture, get immersed in the rave and late-night party scene, and dig deep into “chopsocky world”: Hong Kong and Asian film fans. But “Hip-Hop Comb-munism”? What were we thinking?

It was also the biggest issue to date. 

Beck Cover

Highly talented Beck gave Watch his eloquent thoughts on the media’s infatuation with Generation X and how it always desperately needs to sell young people more stuff. Watch took on Ontario’s film censors over the GG Allin documentary, Hated: GG Allin and the Murder Junkies, and let students across the city blow off steam on life in the 1990s. 

Bass is Base Cover

By October 1994 the magazine’s investigative powers were in full flow. Two investigations – a sex scandal at an alternative school, and whether the Battle of the Bands contests, a fixture at most high schools, are really worth it – joined a profile of the band Bass is Base and more coverage on the growing rave scene in Toronto. 

Oasis Cover

In 1994, Oasis were still an indie band with a lot of bottle and big mouths. Riding a tsunami of hype from the UK, they washed up in North America to face their biggest challenge: could they become as big as The Beatles or The Rolling Stones? Lead singer Liam Gallagher does not disappoint, as he gives me an expletive-laden exposition on everything under the sun.

This was the first published print interview with the band in Canada.

Sloan Cover

Canada’s answer to the ‘Madchester’ scene of the early 1990s, Sloan, played the pop game with gusto. In the photo shoot for the feature, it was pants down and prayer hands to an unseen religious icon.

Timeline 

1994: Hired to re-launch and expand Watch Magazine in Toronto.

1996: Hired to re-develop editorial content for Watch Magazine’s national launch.  

Testimonials 

“As one of those high school kids and the guy who wrote (most of) this article, I’d like to say thanks to David [South] for all his hard work on Watch magazine! I learned a lot from him and it was a great experience.” William White

Impact

Micro 

  •  Toronto’s first youth culture media start-up. Introduced ‘youth culture’ concept to Canada
  •  oversaw two format re-launches of the magazine as it expanded and grew
  •  assembled talented youth editorial team
  •  grew magazine and its profile as the main media source for reaching Toronto’s youth
  •  writers trained and appeared on TV as youth commentators
  •  first profile in Canada of British band Oasis, among many other story firsts
  •  became first stop for anyone wishing to target the youth market, or seeking intelligence on the youth market 

Macro

  • created youth culture market in Toronto
  • first magazine to be based at new start-up hub in Toronto – pioneering concept at the time 

A sample of published stories is below:  

Freaky – The 70s Meant Something

Oasis Has Arrogance, A Pile of Attitude and the Best Album of 1994

Citations 

Other Resources 

GOSH Child Health Portal 2001 to 2003 Resources

Note: Complete issues of the magazine’s first year await professional digital scanning. This could be of interest to a library, scholar or university interested in archiving this authentic artefact of 1990s youth culture. Please send an email if you would like to get in touch or share a thought: mailto: davidsouthconsulting@gmail.com.  

Media

Youth culture magazine Watch goes national, Wendy Cuthbert, September 1, 1997, Strategy, Canada

“Free teen publication Watch Magazine is going national this month – promising to more than double its high school penetration. 

The self-described youth culture magazine, which last year at this time went province-wide – delivering copies to 350 high schools across Ontario – plans to send out 125,000 copies to 800 participating high schools across Canada. 

Going national only four years after its inception (the magazine started as a Toronto-only vehicle in 1993) could make national advertisers interested in reaching the elusive teen market very happy.”

Ryerson Review of Journalism, Page 34, 2003, Toronto, Canada

“Owned by marketing company Youth Culture Group, these gender – specific magazines attempt to construct a teen image that is built on spending.”

Watch Magazine Editor-in-Chief David South
Watch Magazine Editor-in-Chief David South photographed at Toronto’s Beaches neighbourhood in 1994. Watch Magazine was Toronto’s first youth culture media start-up and led the way on Toronto’s revival after the economic crisis of the early 1990s. Photo: Margaret South.

Note: Complete issues of the magazine’s first year await professional digital scanning. This could be of interest to a library, scholar or university interested in archiving this authentic artifact of 1990s youth culture. Please send an email if you would like to get in touch or share a thoughtmailto: davidsouthconsulting@gmail.com. You can also fund this goal through our PayPal account here:

We accept payments and donations. We use any funds received to keep content online, or to create new content. Thank you! https://www.paypal.me/davidsouthconsulting

© David South Consulting 2021

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UN Ukraine Web Development Experience | 2000

In November/December 2000 I worked in Kyiv/Kiev, Ukraine for the United Nations mission on the strategic re-launch of the mission website as a portal, whilst also advising the UN Resident Coordinator/UNDP Resident Representative Douglas Gardner on communications strategy. It was an extraordinary experience on many levels. It was a time when the Internet was fast evolving and required quick thinking and an ability to innovate; it was also a key moment in Ukraine’s history. 

The dangers at the time for communicating on the Internet were starkly clear: on September 16, the Ukrainian journalist Georgy Gongadze was murdered. In 2013 Aleksei Pukach, former head of the surveillance department in the Ministry of Interior, was convicted of the murder. 

But despite those dangers and clear threats from the government of the time, there was a flourishing and inventive Internet and digital economy. The magazine Internet UA (whose editor I enjoyed meeting) gave a great overview of the scene in Ukraine and its creativity. Just as now, the creation of Internet stars who can exploit the medium (in this case sexy videos: a very large online market today) was driving viewers and subscribers. But there was also a vibrant online news media, blogging, commerce and gaming presence as well.

Internet UA magazine: Sex sells and the sex industry has always had pioneers seeking new ways to get eyeballs for their content. The Internet from its early days has been driven by the search for nude pictures and sex videos. In this cover feature, “Internet + TV: Double Impact”. That content mix has become the foundation of websites such as Pornhub etc.

According to ain.ua, the Ukrainian digital economy today is ” … ‘local’ only just figuratively speaking. Ukrainian startups are initially focused on international markets. Product companies are included into international industry ratings. Outsourcing works with clients from all over the world. Global players enter Ukrainian market, opening R&D offices, acquiring and investing into local companies. There are no boundaries.” 

A magazine feature on ‘Natasha’s’ Internet content offering.

It is easy to take digital freedoms for granted now but there was great resistance at the time and, unlike today, many governments were openly hostile to digital technology, online communications and e-commerce.

50 websites to bookmark in 2000.

The UN itself was evolving and embracing the communications and design revolution being driven by digital change. This was the first “dot.com” boom, which had begun in 1997. I had played a key role in pioneering online content for Mongolia (1997-1999) and could bring this experience to Ukraine. In particular, I launched an award-winning web portal for the UN Mongolia mission in 1997 (www.un-mongolia.mn) and also the country’s first web magazine, Ger

The UN Ukraine brief involved creating content that was accessible to users with low bandwidth, dial-up connections (few had mobile phones in 2000). I had been building new media experience throughout the 1990s, tracking the cable and satellite TV and mobile/Internet revolutions for the Financial Times as a journalist, as well as launching websites for various media clients. 

The Terms of Reference for the UN/UNDP Ukraine assignment.
The assignment business card.
The UN/UNDP Ukraine website before launch as a portal.
The first iteration of the new UN Ukraine portal.

Key content created and launched on the UN Ukraine portal included critical information on the HIV/AIDS crisis in Ukraine, UN Ukraine’s first online magazine to explore perceptions of volunteering and NGOs in the post-communist period, and content preparing for the visit of the UN Secretary-General Kofi Annan, by showing how Ukraine was engaging with global development priorities, for example the eight Millennium Development Goals (MDGs), and bringing together UN agencies and entities into a cohesive web and “One UN” experience.

The first UN Ukraine online magazine.
Bringing together UN agencies and entities into a cohesive web and “One UN” experience.

One highlight of this assignment was working with the “UN Chornobyl Programme” to develop its web content. This included visiting Pripyat (https://en.wikipedia.org/wiki/Pripyat),an abandoned city because of the Chernobyl Nuclear Power Plant disaster in 1986. I have visited many abandoned and “secret” cities and towns in the course of working with the United Nations but this particular visit had the added dimension of an environmental and human health disaster hanging over it (and as a former healthcare worker at Canada’s top cancer hospital and research institute, I couldn’t forget the impact of high radiation levels on the body).  

UN Chornobyl Programme website in development, 2000.
UN agencies in Ukraine.
UNDP in Ukraine.

The power of the Internet and the digital economy to engage people, especially the young, despite living in a country with significant political repression of free speech and even physical intimidation and murder, stuck with me. This work also contributed to laying the foundations for Ukraine’s growing freedoms and greater engagement with Europe. 

As this chart shows, increasing connectivity had a profound impact on living standards in Ukraine and Mongolia post-2000. The extreme turbulence Mongolia experienced in the 1990s – after the collapse of support mechanisms from the Soviet Union – calmed down as Mongolia integrated with the global economy, especially a booming China.

Read about my work in Mongolia in the late 1990s:

High Impact Communications In A Major Crisis: UNDP Mongolia 1997-1999 | 18 February 2016

CASE STUDY 4: UN + UNDP Mongolia | 1997 – 1999

ORCID iD: https://orcid.org/0000-0001-5311-1052

© David South Consulting 2022 

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Making the World a Better Place for Southern Projects

By David South, Development Challenges, South-South Solutions

SOUTH-SOUTH CASE STUDY 

Good ideas are plentiful, but how to fund life-improving projects has always been a thorny issue. Judging how effective a project is can also be fraught with debate and contention. Over the past two decades, the number of NGOs in the global South has exploded (http://lboro.ac.uk/gawc/rb/rb144.html). The best of them offer the local knowledge and understanding required to make development gains. But unlike NGOs in the North, many lack the powerful fundraising capabilities of the big global NGO brands.

An exciting new initiative based in Germany, but already featuring hundreds of projects from across the South, is using the power of the internet to directly connect projects and donors.

Joana Breidenbach, an anthropologist, author and co-founder of betterplace.org (www.betterplace.org), says NGOs are emerging in India and other countries of the South to challenge the big Northern global NGOs.

“Why wouldn’t you want to donate to these Southern NGOs? There are more entrepreneurs and local approaches which are better.

“Betterplace gives local institutions a platform to express themselves.”

Started in 2007, betterplace is an online marketplace for projects to raise funds. It is free, and it passes on 100 percent of the money raised on the platform to the projects. The foundation that runs betterplace supports its overheads by offering additional services that people can pay for if they wish. It works in a way similar to the online marketplace eBay (http://www.ebay.com): NGOs post their project, set up an account, blog about their achievements and successes and needs, and receive donations direct to their bank account when they come in.

Breidenbach points out up to a third of any NGO’s income is spent on fundraising. In Germany, that represents more than Euro 1.3 billion out of over Euro 4 billion in private donations – money that could have gone directly into the hands of the people needing help.

With betterplace, donators can surf through the projects and pick the one they want. Already, more than 100 large corporations trawl through betterplace seeking projects to fund to meet their corporate social responsibility (CSR) obligations (http://en.wikipedia.org/wiki/Corporate_social_responsibility).

“I find it very exciting to introduce a good and innovative NGO to a corporate sponsor,” Breidenbach said.

Breidenbach says betterplace’s ultimate goal is “to transfer the donation market online.” It hopes to change the rules in donation and charity in the same way blogs and the search engine Google changed the way people publish and search for information.

“This provides better transparency, feedback,” Breidenbach said. “Now (with betterplace) donors and organizations can cut out the middlemen. A lot of established organizations do not like this too much.”

Over the past decade, new concepts like social entrepreneurs and venture philanthropy have emerged to straddle the delicate line between social good and private profit. Betterplace joins this wave of new thinking about how to do development better.

In the 20 months since betterplace went online more than 1,500 projects have joined. They are now averaging between 20 to 35 new projects joining every week.

Betterplace is a simple open-plan office on the top floor of a Berlin warehouse beside the city’s Spree river. The small team (http://www.betterplace.org/about_us/team) work on laptop computers. A blackboard on the wall details in bright colours a running tally of the projects that have joined.

Breidenbach gives the example of a mother in Cameroon who is using betterplace to raise the school fees for her children. The mother blogs about the children’s progress and has been able to raise the fees for a year and a half.

“People are now directly connected to somebody in need.”

“Right now the functionality (of the website) does not allow people getting in contact publicly and we want to enable this knowledge transfer in 2010. If you want to build a well in Cameroon then you could search for the best technology and to contact other people who are doing similar projects to learn from them.”

Success on betterplace is by no means certain. “The experience of the project managers has been as varied as development work is – some have done really well, raising thousands of Euros over the website – others have received no funding at all,” Breidenbach said.

But betterplace provides tools to give the projects the best chance possible. “Projects can present their work, breaking it down in a transparent way (in order to let supporters know exactly what is needed for their realization), there are sound payment processes in place and project managers can give feedback through their project blog, supporters can download project widgets etc., all supplied free of charge.”

Breidenbach has other tips for making betterplace work for a project: post details in English when creating a profile, break down the project into much smaller, low-cost goals (few people are willing to make large donations) – this also has the advantage of receiving payments straight away when they are small. Tell a good story about the project, and try and use actual testimonials from the people affected. Blog and update regularly with photos and videos to keep people engaged. Also avoid copying and pasting text from a previous grant application.

“We have the numbers to show that projects which give regular feedback and have a lively web of trust receive more donations than others, which are not very active.”

“Don’t think you can just go on to betterplace and the money starts rolling in,” said Breidenbach.

The betterplace platform places all projects seeking funds on the same level, allowing individuals and small NGOs to compete equally with the big, branded global NGOs with their websites and sophisticated fundraising operations.

“All the big NGOs have their own websites,” continues Breidenbach. “But it is the small initiatives that often don’t have a website or know how to use Pay Pal etc. (http://www.paypal.com). We are very useful for smaller NGOs.”

“Another big advantage is that we are a real marketplace: whatever your interests (as a potential donor), you will find a project tackling this issue on the platform.”

But what about fraud and people seeing betterplace as a coin-making machine rather than a way to make the world a better place?

“We have a feeling for dodgy projects. We check the IP address. We have a number of trust mechanisms in place (and are currently working on enlarging them). Thus projects on betterplace can create trust through their good name … But we also include something which I would call network-trust: In our web of trust different kinds of stakeholders of an organization or a project have a voice and can publicly state what they think of it. Thus beneficiaries of a project can say if the project has done them good or has been counterproductive, people who have visited the project on the ground can describe what they have seen etc. … we hope to give a much denser and more varied impression of social work and give donors (a terribly badly informed group of people), the basis for a much more informed choice.

“If a contributor to a project is dissatisfied with the project’s outcome … she can either directly contact the project manager via betterplace, or openly voice her concern on the project page for other potential donors to see her views.”

For now, betterplace is still only useful to people who have access to the internet and have a bank account (necessary for the money transfers). But in the future betterplace hopes to have mobile phone interactivity and more features to expand who they can reach.

“We are also re-working our site to make it more intuitive and easier to use for people without computer skills,” Breidenbach said. “In the pipeline is also a knowledge backbone, enabling people to access knowhow about development and social innovation issues and exchange views and experiences. This will be very useful for projects in the South as so many people are working on the same issues without knowing about it. They could learn a lot from each other, without the “help” of the north.”

With internet broadband in Africa set to take off, according to the report Africa Connect: Undersea Cables to Drive an African Broadband Boom (http://www.pyr.com/downloads.htm?id=5&sc=PR090309_INSAME1.6), even more people will soon be able to make the most of initiatives like betterplace.

Resources

1) CSR Wire: This is a news service with all the latest news, reports and events and where companies announce their CSR (corporate social responsibility) programmes and how much they are contributing. A great resource for any NGO looking to make a targeted appeal for funds. Website:http://www.csrwire.com/

2) Alibaba: Alibaba.com is an online marketplace started in China but is now global. It allows businesses from all over the world to trade with each other, make deals and find funding. Website: http://www.alibaba.com/

3) More photos from the Betterplace HQ in Berlin, Germany. Website: http://www.flickr.com/photos/15195144@N06/sets/72157622386871044/ and here https://davidsouthconsulting.org/betterplace-photos/ 

Published: September 2009

Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.  

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Google Books: https://books.google.co.uk/books?id=uXWUyfb4MacC&dq=development+challenges+september+2009&source=gbs_navlinks_s

Slideshare: http://www.slideshare.net/DavidSouth1/development-challengessouthsouthsolutionsseptember2009issue

Southern Innovator Issue 1: https://books.google.co.uk/books?id=Q1O54YSE2BgC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 2: https://books.google.co.uk/books?id=Ty0N969dcssC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 3: https://books.google.co.uk/books?id=AQNt4YmhZagC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 4: https://books.google.co.uk/books?id=9T_n2tA7l4EC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 5: https://books.google.co.uk/books?id=6ILdAgAAQBAJ&dq=southern+innovator&source=gbs_navlinks_s

“A few weeks ago, David South, Development consultant and author of UNDP’s Development Challenges, South-South Solutions Newsletter, came by the betterplace office to take a look at our work. When I asked him how he had come about betterplace.org, he answered: he found me on twitter! So much for the twitter-scepticts. Read the article about how we can Make the World a Better Place for Southern Projects. (As the UNDP always publishes the newsletter on its South to South Website only months later, here is the link via David South’s blog).”

Photos from inside the Betterplace.org Berlin HQ: Betterplace.org HQ Photos

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ORCID iD: https://orcid.org/0000-0001-5311-1052.

© David South Consulting 2021