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“Great economic and business reporting! Very helpful for us.” Africa Renewal, Africa Section United Nations Department of Public Information

By David SouthDevelopment Challenges, South-South Solutions

SOUTH-SOUTH CASE STUDY

Mapping to Protect Kenya’s Environment: the eMazingira Solution Development Challenges:Powerful new grassroots crowd-mapping tools have sprung up in the past few years across the global South, from Brazil’s Wikicrimes (www.wikicrimes.org) real-time crime mapping technology to the now famous Ushahidi (http://ushahidi.com) – a non-profit company making the free and open source Ushahidi software for information collection, visualization and interactive mapping – from its base in Kenya. They share some common features. All draw on the widespread use of mobile phones in the global South combined with growing access to the Internet, either through 3G mobile phone services, WiFi wireless connections, Internet centres or increasingly available broadband Internet services.

Building an Interactive Radio Network for Farmers in Nigeria Development Challenges:As solar power technology has improved, new pioneers have emerged to exploit this innovation. Several decades ago, solar power was seen as too expensive for wide-scale roll out in poor countries and communities. But today, an army of solar technology pioneers has fanned out across the world to show the new wave of innovations and how they make solar power affordable.

African Manufacturing Pioneers Proving it is Possible to Thrive Development Challenges: Africa’s paradox is that it is home to the greatest share of the world’s unexploited resources, yet has some of the world’s lowest per capita incomes. History has shown that exploiting the continent’s resources alone for export markets does little to improve incomes and living conditions in Africa, which in turn does nothing to improve human development. The key to resolving this paradox is made-in-Africa jobs, in particular high-value jobs that make products.

New African Film Proving Power of Creative Economy Development Challenges:A new movie is generating excitement around life in the war-torn, chaotic and impoverished Democratic Republic of the Congo (http://en.wikipedia.org/wiki/Democratic_Republic_of_the_Congo) – the central African nation – and proving how versatile and resilient a creative economy can be in a crisis.

Ghana: Oil-rich City Sparks Entrepreneurs and Debate Development Challenges: Commodity booms can seem like the answer to a poor nation’s prayers, a way to fulfil all their development dreams and goals. The reality, however, is far more complex. More often than not, the discovery of resources sparks a mad scramble for profits and patronage, as politicians and politically connected elites carve out their slice of the new resource boom before anyone else.

Turning African Youth on to Technology Development Challenges: An African NGO believes the Internet is the single biggest key to rapid development in Africa – and it is working to connect youth, women and rural populations to the web, and in turn, switch them on to the vast resources stored across the world’s Internet sites.

Bringing the Invention and Innovation Mindset to Young Kenyans Development Challenges: A highly innovative new way to teach the basics of electronics, computing and technological innovation is being pioneered in the slums of Nairobi, Kenya. Driven by the desire to counter perceptions of apathy among young people, NGO Kuweni Serious is running a training course for girls aged over 8 years in some of the poorest parts of the city to turn on a new generation to the power of technology to make change.

African Youth Want to do Business in Fast-growing Economy Development Challenges: Africa’s growing economy is meeting head-on an optimistic young population keen to start businesses. At least that is what a new poll of African youth says, finding that one in five Africans between the ages of 15 and 24 without a current business wants to start one in the next 12 months.

Kenyan Safari Begins Minutes from Airport Development Challenges: Many people find the prospect of staying in airport hotels dreary at best. They tend to be located in industrial parts of cities or far from city centres. They can be surrounded by roads and highways and are built to move lots of people, not to look nice. The surrounding areas can be very common to all nations – warehouses, office parks, nondescript restaurants and hotels – and give few clues to where you are apart from the weather and the languages on the sign boards.

African Botanicals to be used to Boost Fight against Parasites Development Challenges: More than 1 billion people in the developing world currently suffer from tropical diseases, which leave a trail of disfigurement, disability and even death. Yet only 16 out of 1,393 – 0.01 percent – of new medicines marketed between 1975 and 1999 targeted tropical diseases (International Journal of Public Health).

Solar Sisters Doing it for Themselves: Tackling African Light Famine Development Challenges: A social enterprise is seeking to capture the power of the sun to bring light and economic opportunity to women in Africa. Using a direct-marketing distribution system, it sells solar lamps and lanterns to some of Africa’s remotest communities. Solar Sister (www.solarsister.org), launched in Uganda in 2010, is hoping to do for power generation what mobile phones have done for communication in Africa: make a technological leap to a model of grassroots power generation, rather than waiting for large-scale power schemes to eventually reach the poor and rural.

South Africa Innovates Healthcare with Prepay Phone Vouchers Development Challenges: Pioneers in Africa are experimenting with new ways to fund the delivery of healthcare that is affordable and sustainable and not dependent on foreign aid and donations. A South African company is prototyping the selling of pre-payment healthcare services through mobile phones with a range of vouchers that can be bought and downloaded at the tap of a keypad.

Ghana’s Funeral Economy Innovates and Exports Development Challenges: The West African nation of Ghana’s funeral economy is attracting innovation and grabbing attention outside the country. The nation’s elaborate – but expensive – funeral rituals provide craftsmen with a good income. And new products are being introduced to handle the financial consequences of this unavoidable fact of life.

Happy Nigeria: West African Nation Has Good Attitude Development Challenges: In the last 10 years, an increasing amount of attention has been paid to the concept of national happiness. The notion was first developed in the tiny Asian Kingdom of Bhutan (http://en.wikipedia.org/wiki/Bhutan), whose advocacy of ‘gross national happiness’ (http://www.grossnationalhappiness.com/) as a measure of national achievement just as important as Gross National Product (GNP), has been met with equal parts ridicule, respect and research.

Africa’s Consumer Market in Spotlight for 2011 Development Challenges:While other parts of the world will spend 2011 worrying about their debt levels and how to spur economic growth, many factors are pointing to Africa potentially following a different story. A frenzy of activity has been building around Africa’s market opportunities and its growing middle class consumer population.

Ugandan Fish Sausages Transform Female Fortunes Development Challenges: What to do when your food production enterprise is just not making much money? It is a common problem in the global South, where farmers and fishers often struggle to survive and can face the threat of bankruptcy and destitution when trying to provide essential food for their communities.

African Supercomputers to Power Next Phase of Development Development Challenges: Information technology developments in Africa have long lagged behind those in other parts of the world. But the transformation being brought about by the widespread adoption and use of mobile phones – each one a mini-computer – and the expansion of undersea fibre optic cable connections to Africa are creating the conditions for an exciting new phase of computing growth on the continent.

Africa to Get Own Internet Domain Development Challenges:  Africa is in the midst of an Internet revolution that is set only to accelerate. The continent is one of the last places to experience the information technology revolution that has swept the world in the past two decades.

Profile of African Innovators Continues to Rise Development Challenges: A mix of developments is proving that African innovators no longer need to see themselves as lone operators working in isolation.

The Water-Free South African Bathing Solution Development Challenges: As the world’s population grows from its current 7 billion to a projected 9 billion in 2050 (UN), competition for access to the Earth’s resources will become fiercer. The most essential resource for life on the planet – and an increasingly precious resource – is water. Water is necessary for the very survival of humans, animals and plants, and is also used in vast quantities by industries and farms.

Mobile Phone Shopping to Create Efficient Markets across Borders Development Challenges: An anticipated game-changing revolution in African trading set for 2013 is getting one innovative business very excited.

Egyptian Youth Turns Plastic Waste into Fuel Development Challenges: The challenge of finding alternate fuel sources is capturing the imagination of innovators across the global South. As the world’s population increases – it recently reached 7 billion (UN) – and the number of people seeking a better life grows in turn, the energy demands on the planet are pushing up competition for existing conventional fuel sources.

Shopping and Flying in Africa’s Boom Towns Development Challenges: As economies across Africa grow, the continent still has a long way to go to create infrastructure to match people’s rising expectations of what a modern, prosperous life looks like.

Teenager Uses Technology to Protect Livestock from Lions Development Challenges: In Kenya, a teenage Maasai (http://en.wikipedia.org/wiki/Maasai_people) inventor has developed a way to chase lions away from livestock that doesn’t harm the lions. It is a common practice to kill lions when they threaten or kill livestock, and this has led to a precipitous drop in the local lion population at Nairobi National Park (http://www.kws.org/parks/parks_reserves/NANP.html/), near the country’s capital, Nairobi. Lions are a significant tourist attraction for Kenya and the population decline is a threat to the future of the tourist industry.

African Innovation Eco-system Taking Shape Development Challenges: How to increase the rate of innovation in Africa? And specifically, innovation that actually improves people’s lives and reduces poverty. It is a hard  question to answer, but some are putting in place the building blocks of a 21st century innovation culture by riding the information technology revolution as it rolls across Africa.

African Fuel Pioneer Uses Crisis to Innovate Development Challenges: Crisis, as the old saying goes, is also a window of opportunity. And there is one African entrepreneur who knows this better than most. Daniel Mugenga has been on a journey of innovation that has led him to become a pioneer in the emerging new field of algae technologies. The story of how he got there is a testament to the power of using business to both solve problems and make profits.

Turning Human Waste to Fertilizer: An African Solution Development Challenges: While South Africa has been free of the racist Apartheid regime since the mid-1990s, the expected boost to living standards for the majority black population has not been as widespread and as quick as many had expected.

East Africa to get its First Dedicated Technology City Development Challenges: An ambitious scheme is underway to create a vast technology city on the outskirts of Nairobi, Kenya.

Mauritanian Music Shop Shares Songs and Friendship Development Challenges: Around the world, traditional music stores selling vinyl records, tapes and CDs (compact discs) are closing down. Digital downloads distributed over the Internet and mobile phones make it unnecessary to build a music collection in these hard formats.

New Journal Celebrates Vibrancy of Modern Africa Development Challenges: Africa has seen huge changes to its communications and media in the past five years. The rise and rise of mobile phones, the expansion of the Internet and the explosion in African blogging and social media, on top of flourishing print and broadcast media, all bring an increasing range of options for telling African stories and increasing dialogue.

An Innovator’s ‘Big Chicken Agenda’ for Africa Development Challenges: Increasing the quantity and quality of food in Africa will be critical to improving the continent’s human development. And a key element in giving Africa a more secure food supply will be boosting science and knowledge on the continent and making sure it is focused on Africa’s needs and situation.

Kenya Turns to Geothermal Energy for Electricity and Growth Development Challenges: In an effort to diversify its power supply and meet growing electricity demand, Kenya is looking to increase its use of geothermal energy sources (http://en.wikipedia.org/wiki/Geothermal_electricity). Tapping the abundant heat and steam that lurks underground to drive electric power plants offers a sustainable and long-term source of low-cost energy.

African Afro Beats Leads New Music Wave to Europe Development Challenges: A surge in interest in African music in Britain is creating new economic opportunities for the continent’s musicians. The new sound heating up the U.K. music scene is “Afro Beats” – a high energy hybrid that mixes Western rap influences with Ghanaian and Nigerian popular music.

Venture Capital Surge in Africa to Help Businesses Development Challenges: Africa’s potential economic powerhouse lies in its small and medium enterprises (SMEs). Foreign direct investment (FDI) into Africa ebbs and flows based on the state of the global economy – and most of it is directed towards large enterprises and multinational companies.

Africa’s Tourism Sector Can Learn from Asian Experience Development Challenges: Africa continues to be seen as new territory for global tourism, yet it still is not even close to meeting its potential, according to a report by a South African think tank. In fact, many resorts and tourist areas are failing to fill up with visitors. This contrasts with the booming world tourism industry, which broke records in arrivals in 2011 (UNWTO).

African Farming Wisdom Now Scientifically Proven Development Challenges: Increasing the agricultural productivity of Africa is critical for the continent’s future development, and the world’s. Two-thirds of Africans derive their main income from agriculture, but the continent has the largest quantity of unproductive – or unused – potential agricultural land in the world.

Lagos Traffic Crunch Gets a New Solution Development Challenges: Around the world, traffic congestion is often accepted as the price paid for rapid development and a dynamic economy. But as anyone who lives in a large city knows, there comes a tipping point where the congestion begins to harm economic activity by wasting people’s time in lengthy and aggravating commuting, and leaving commuters frazzled and burned out by the whole experience.

New Kenyan Services to Innovate Mobile Health and Farming Development Challenges: Kenya is home to a vibrant innovation culture centred around mobile phones. While not all the services launched will be successful, the flurry of start-ups shows the country has the right combination of technical skills, bright ideas and cash to make a go of new services.

Baker Cookstoves – Designing for the African Customer Development Challenges: An innovative social enterprise is using design to create an energy-efficient cookstove for Kenya. By turning to an experienced Swedish architecture and design firm, the people behind the Baker cookstove wanted to make sure the stove’s design was as efficient as possible and relevant to the customers’ needs, while also making sure it is visually appealing and something a person would proudly want in their home.

Texting for Cheaper Marketplace Food with SokoText Development Challenges: An international group of graduate-social entrepreneurs from the London School of Economics (LSE) is pioneering a way to reduce food prices in Kenya using mobile phones.

Ethiopia and Djibouti Join Push to Tap Geothermal Sources for Green Energy Development Challenges: Ethiopia and Djibouti are the latest global South countries to make a significant commitment to developing geothermal energy – a green energy source that draws on the heat below the earth’s surface (http://en.wikipedia.org/wiki/Geothermal_energy) – to meet future development goals.

Ghana Wants to Tap Global Trendy Party Scene Development Challenges: Tourism is big business – and one of the most resilient parts of the global economy. Despite the international economic crisis that has wreaked havoc and increased unemployment and poverty in many countries since 2007, tourism is still going strong.

US $450 Million Pledged for Green Economy Investments at Kenyan Expo Development Challenges: Innovators working in the global green economy could benefit from over US $450 million in investment recently pledged at the UN’s Global South-South Development Expo held in Nairobi, Kenya.

African Fashion’s Growing Global Marketplace Profile Development Challenges: Tales of African global fashion successes have multiplied in the last few years. African fashion is seeing its profile rise as more and more shows and festivals boost awareness of the continent’s designs, designers and models. In turn, African fashion and design is being taken more seriously as an income and job generator, and as a sector able to weather the ups and downs of the global economy: people always need to wear clothes.

Pioneering African Airlines Help to Expand Routes Development Challenges: The last decade has seen a revolution in African air travel. The number of air routes has grown and this has paralleled the economic growth across the continent. As demand has been strong for Africa’s resources, it has also fueled a consumer boom that is benefiting an increasing number of people.

Solar-Powered Mobile Clinics to Boost Rural Healthcare in Africa Development Challenges: Around the world, innovative thinking is finding new ways of using solar power technology to bring electricity to underserved areas of the global South. Innovators are experimenting with new technologies, new business models and new ways to finance getting solar power into the hands of the poor.

More Futuristic African Cities in the Works Development Challenges: It has been well documented that China is undergoing the largest migration in human history from rural areas to cities. But this urbanization trend is occurring across the global South, including in Africa, as well. According to the UN, more than half the world’s population already lives in cities, and 70 per cent will live in urban areas by 2050. Most of the world’s population growth is concentrated in urban areas in the global South.

African Infrastructure Dreams Back on Agenda Development Challenges: Africa’s patchy infrastructure is not keeping pace with the continent’s economic growth. Satellite photos of Africa at night show a place where light is concentrated overwhelmingly in the South – primarily South Africa – and in the North, with a sprinkling of lights on the west and east coasts (http://geology.com/articles/satellite-photo-earth-at-night.shtml).

Burgeoning African E-commerce Industry Full of Opportunity Development Challenges: Africa has seen huge change since 2000 in the way people access information and do business electronically. The most championed accomplishment has been the widespread take-up of mobile phones. This has given birth to countless entrepreneurs and innovators who are using  phones to help people, do business and sell goods and services.

African Innovators Celebrated in Prize Development Challenges: Innovation is increasingly being recognized as the key to tackling long-standing development problems in Africa, as well as across the developing and developed world. While it is easy to draw up a list of challenges facing the global South, it takes a special person to see not problems but solutions.

New Beer Helping to Protect Elephants Development Challenges: How to match the often conflicting goals of protecting animal habitats and supporting local economies? One clever solution may draw amusement but is actually a sharp marketing strategy to get attention for a product that is helping to preserve the elephants of Thailand’s Golden Triangle (http://en.wikipedia.org/wiki/Golden_Triangle_(Southeast_Asia).

Solar Solution to Lack of Electricity in Africa Development Challenges: Electricity is critical to improving human development and living standards. Yet, for many in the global South, electricity is either non-existent or its provision is patchy, erratic, unreliable or expensive.

US $1 Trillion Opportunity for Africa’s Agribusinesses Says Report Development Challenges: As the world’s population continues to grow – surpassing 9 billion people by 2050, the United Nations estimates – and more and more people move to urban areas, producing enough food to feed this population will be one of the biggest economic challenges and opportunities in the global South.

Kenya Reaches Mobile Phone Banking Landmark Development Challenges: Financial transactions and banking with mobile phones have been a Kenyan success story.

Online Education Could Boost African Development 
Development Challenges: Education is recognized as a major catalyst for human development. During a high-level meeting on the Millennium Development Goals (MDGs) (http://www.undp.org/content/undp/en/home/mdgoverview.html) in 2010, UNESCO – the United Nations Educational, Scientific and Cultural Organization – pointed out the necessity of making rapid gains in education if all the MDGs are to be achieved. The goals deadline is 2015 – just two years away.

African Digital Laser Breakthrough Promises Future Innovation Development Challenges:
 
For decades many African countries have experienced low investment in research and development (R&D) and scientific innovation. One of the few nations to benefit from a sophisticated university network and research and development sector was South Africa. It still ranks top on the continent for funding R&D and its high number of scientific journals.

Preserving Beekeeping Livelihoods in Morocco Development Challenges: The clever combining of tourism and long-standing beekeeping skills has revived a local craft and is also helping to preserve the ecology of Morocco. Beekeeping, or apiculture (http://en.wikipedia.org/wiki/Beekeeping), has two clear benefits. Bee products, including honey, beeswax, propolis, pollen and royal jelly can be a valuable source of income. The other benefit is the critical role bees play in the ecology by pollinating flowers and plants as they go about their daily business.

A New African Beer Helps Smallholder Farmers Development Challenges: Africa’s growth in the past decade has held steady despite the trauma of the global economic crisis and the tumult of the “Arab Spring” in several countries of North Africa. African economies are growing because of a number of resilient trends. These include growing regional trade links, greater investment in infrastructure and the remarkable rise of China to become Africa’s number one trade partner, pushing the United States to second place (Technology + Policy). This has given birth to a growing consumer marketplace and consumer class – some 300 million people earning about US $200 a month (Africa Rising).

Made-in-Africa Fashion Brand Pioneers Aim for Global Success Development Challenges: African fashion brands have not always been the first place fashionistas turned to when shopping for new clothes or shoes in developed economies. While Africa has long been a source of inspiration in contemporary and traditional fashion, the continent has had a weak reputation for manufacturing and selling mass market global fashion brands.

Kenyan Book Company Brings Online Sales to East Africa Development Challenges: The Internet has revolutionized retail sales in many developed countries – and nowhere more so than for booksellers. The ability to offer an almost unlimited supply of books through a website is revolutionizing the way people shop and giving life to books long out of print or by unknown authors.

African Innovation Helps Make Banking Transactions Safer Development Challenges: As economies grow in Africa, more and more people are conducting their financial transactions electronically. This can be either through mobile phones and digital devices, or through the hole-in-the-wall of the automatic teller machine, or ATM.

New Apps Make Driving and Travelling in Egypt Easier, Safer Development Challenges: Mobile phones are ubiquitous across the global South. They have spawned whole new business opportunities and changed the way people solve problems and find solutions.

Angolan Film Grabs Attention at Film Festival
 
Development Challenges: The power of the creative economy to transform lives, livelihoods – and perceptions – should never be underestimated. Creativity can transform the image of places and situations often seen in a negative light. A film from Angola is shining a light on the country’s music scene and showing the vitality of the nation in the wake of a long-running civil war.

Old Boats Become New Furniture in Senegal Development Challenges: Every country has its fair share of waste and the remnants of past economic activity. Old cars nobody wants, discarded tins of food, old plastic bags, spare copper wire, cast-off clothing – all can have a new life in the right hands.

3D Printing Gives Boy a New Arm in Sudan Development Challenges: 3D printing is rapidly going mainstream and is now starting to make a big impact in health care. One innovative solution is using the technology to manufacture artificial arms for amputees harmed by war in Africa.

African Hotel Boom Bringing in New Investment and Creating Jobs Development Challenges: Africa is experiencing a boom not seen for decades. The IMF forecasts economic growth in sub-Saharan Africa of 6 per cent in 2014, compared to global growth of 3.6 per cent.

The BRCK: Kenyan-Developed Solution to Boost Internet Access Development Challenges: Using the Internet in Africa has its challenges, as anyone who has worked there knows. Issues can include weak Wi-Fi signals, slow Internet service providers, electricity outages and power surges that can damage or destroy sensitive electronic devices.

Women Empowered by Fair Trade Manufacturer Development Challenges: There is sometimes a great deal of negativity surrounding the issue of manufacturing in Africa. Some claim the risks of doing business are too high or that the workers are not motivated enough. But one garment manufacturer is out to prove the skeptics wrong. It pays decent wages and gives its mostly female workforce a stake in the business in a bid to drive motivation and make it worthwhile to work hard.

Global South Trade Boosted with Increasing China-Africa Trade in 2013 Development Challenges: It was announced in January 2014 that China has surpassed the United States to become the world’s number one trading nation, as measured by the total value of exports and imports. This new economic behemoth also continued to grow its trade relationships with Africa.

“Pocket-Friendly” Solution to Help Farmers Go Organic Development Challenges: Interest in organic food and farming is high, and organics have become a growing global industry. The worldwide market for organic food grew by more than 25 per cent between 2008 and 2011, to US $63 billion, according to pro-organic group the Soil Association. That is an impressive accomplishment given the backdrop of the global economic crisis, and evidence that people value quality food, even in tough times.

Cheap Farming Kit Hopes to Help More Become Farmers Development Challenges: Food security is key to economic growth and human development. A secure and affordable food supply means people can meet their nutrition needs and direct their resources to improving other aspects of their lives, such as housing, clothing, health services or education.

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Southern Innovator In Dhaka, Bangladesh: Public Service Innovation Workshop | December 2017

Southern Innovator issues 1 and 5 at the Bangladesh workshop on public service innovation, 9-11 December 2017, and the launch of the South-South Network.

The following blog report does not reflect the views of the UNOSSC or UNDP. 

Dateline: Dhaka, Bangladesh (9-11 December 2017) – From 9-11 December 2017, I participated in the Workshop on Innovations in Service Delivery: The Scope for South-South and Triangular Cooperation held in Dhaka, Bangladesh. Hosted by the a2i (access to information) division of the Bangladesh Prime Minister’s Office, the implementing unit for Digital Bangladesh, it was convened by the Government of Bangladesh and the United Nations Office for South-South Cooperation (UNOSSC).

I was asked to do a presentation for the health component of the Workshop on my past experience in public sector digital innovation. This work stretches back to the beginning of the roll out of the Internet in the late 1990s. I chose three projects I have led that had a large and significant impact in the digital public space: the UN Mongolia development web portal I launched and ran for two years (1997-1999), the GOSH Child Health Web Portal I launched and ran for two years (2001-2003) and the Southern Innovator brand I launched for the UNOSSC (2010-2015). 

I also joined a panel discussion as Senior Partner representing the David South Consulting/David South International consultancy at the end of the last day (we have worked with the UNOSSC since 2007 and with UNDP since 1997 – a timeframe which saw the rise of the Internet and the mobile and information technology revolution take the global South by storm). 

As the Workshop invitation letter says, “The digitization of service delivery, user-centric methodologies, and experimentation geared towards improvement in service delivery, and the data revolution may have originated in developed countries but is now of increasing relevance for the developing world. To respond to rapidly rising expectations of the citizens, governments in both developing and developed countries are embracing approaches and tools to adopt more citizen-centric approaches in their service delivery. These practices are establishing a culture of citizen-centric innovation within governments, breaking silos of operations and helping move towards a whole-of-government planning and execution.”

According to the a2i, Bangladesh has the “world’s largest government web portal” comprising over 25,000 government websites for 43,000 government offices (Bangladesh’s population was over 162 million as of 2016 – World Bank). Bangladesh has one of the highest population densities in the world and is considered the 8th most populace country in the world (Wikipedia). In total, these government websites receive 60 million plus hits a month, according to the a2i, from an online population of 79.7 million people, nearly half the population.

A lot is at stake: According to the World Bank (which has been supporting the country since 1972), “Bangladesh has made substantial progress in reducing poverty, supported by sustained economic growth. Based on the international poverty line of $1.90 per person per day, Bangladesh reduced poverty from 44.2 percent in 1991 to 18.5 percent in 2010, and is projected to decrease to 12.9 percent in 2016.

The country achieved the MDG 1 on halving poverty five years ahead of time, with 20.5 million people rising out of poverty during the 1991-2010 period. In parallel, life expectancy, literacy rates and per capita food production have increased significantly.  Progress was underpinned by strong economic growth, with 6 percent plus growth over the decade and reaching to 7.1 percent growth in 2015/2016. Rapid growth enabled Bangladesh to reach the lower middle-income country status in 2014.      

However, sustained growth has rapidly increased the demand for energy, transport and urbanization. Insufficient planning and investment have resulted in increasingly severe infrastructure bottlenecks.”

Arriving in the capital, Dhaka, on the 9th of December, it was clear to see what the World Bank is highlighting: the “severe infrastructure bottlenecks”. Just like other megacities, Dhaka is clogged with traffic and suffers from the air pollution this causes (one of the worst cities for this in Asia). But these are just the visible signs of success if you think about it (as frustrating as that might be), as booming economies combined with rapid urbanisation, if not planned well, tend to lead to traffic congestion and high levels of air pollution. 

The country’s rising living standards since 2000 and impressive gains in the provision of information and mobile technology services and connectivity, reveal a country brimming with potential and capable of getting a handle on its many development challenges. The streets are visibly lined with small and medium enterprises and there are construction projects in various states of completion all around Dhaka. At the airport, glossy posters advertise many real estate developer’s dreams and show-off the heavy construction equipment for sale or lease from China and Russia. 

The population no longer suffers from food crises such as the 1974 famine, which killed 1.5 million people (Christian Science Monitor). According to the UN, Bangladesh cut chronic hunger by half since 2000 and is considered one of the success stories from the past 10 years that the rest of the developing world can look to as they push to eliminate hunger by 2030 as part of the SDGs (Sustainable Development Goals) (https://www.csmonitor.com/USA/Foreign-Policy/2015/0617/From-famine-to-food-basket-how-Bangladesh-became-a-model-for-reducing-hunger). Clearly, Bangladesh is a country that can get things done when it draws on the power of its population. 

According to Digital Bangladesh, with a deadline of 2021, it has achieved half its goals to get the population online and its economy and government services online. In 2017, the country made US $800 million from exporting ICT (information and communication technologies) products and services. It is currently building 12 hi-tech parks with the ambitious goal to export US $10 billion in ICT services from them by 2030 and make US $5 billion by 2021. 

The streets of Dhaka.

Workshop

Sharing ideas at the Workshop.

Speaking at the Workshop, Anir Chowdhury, Policy Advisor to the Access to Information (a2i) Programme of the Prime Minister’s Office, believes the concept of South-South Cooperation (SSC) is about enlightened self-interest but at present there is no framework for SSC in Bangladesh and most cooperation is ad hoc. If global South countries are not cooperating, then they are just re-inventing the wheel, he added. SSC is about avoiding feeling each country has to make it own their own: SSC can facilitate development leapfrogging and prevent leaving country success to chance. However, there needs to be better ways to communicate Southern solutions.

And Bangladesh has a good story to tell to the global South: To date, Bangladesh’s digital public service delivery has saved the country US $2 billion in cost for government services plus 1 billion man days in time spent trying to carry out tasks using government services, according to the a2i. With this success under their belts, the hope is to market Bangladesh as a world leader in innovation. To go from MDGs poster child to leader of the global South. 

UNOSSC Director and Envoy of the UN Secretary-General on SSC, Jorge Chediek (https://www.unsouthsouth.org/about/unossc-director/), emphasised the need to tell stories of how South-South is changing the world; the pressing need to change the narrative around the global South in order to be able to achieve the 2030 agenda.

It was an honour to be invited to present my three case studies on public sector digital innovation (GOSH Child Health Portal, Southern Innovator Magazine and the UN/UNDP Mongolia Development Portal). All three share the same characteristics: a public demand for digital resources and a need to create high-quality content on limited budgets and to build public confidence in those resources. These projects were also engaging with enormous complexity and needed to find a way to simplify this for online readers.

I was impressed by the level of debate at the Workshop, and how Bangladesh’s digital initiatives are communicated (the excellent use of infographics and simple step-by-step explanations), and the overall excitement and energy around digital and the digital economy in Bangladesh. But, importantly, the foresight to give attention to the coming wave of automation and robotics (the so-called fourth industrial revolution) and how this will affect Bangladesh. 

In the health workshop, we shared two projects for the reverse engineering component: the GOSH Child Health Portal and the magazine Southern Innovator (link to PowerPoint). Using the Reverse Engineering tool (see images below), each project was broken down as to how it worked and also what was its contribution to South-South Cooperation. 

I shared experience from the early days of digital public innovation in the late 1990s. This has included applying digital to crisis recovery, healthcare modernisation in the early 2000s, and the campaign to achieve the MDGs (Millennium Development Goals), as well as during the mobile/information technology and social media revolution in the global South, which took off after 2007. 

Reverse Engineering

GOSH Child Health Portal (2001-2003)

Issues discussed here included the recent online fake news scandals and how important it is for the public sector to offer the antidote to this with quality, factual digital information and resources. The GOSH Child Health Portal was one good example, where it entered the crowded online medical and health information marketplace and succeeded in drawing a large online audience by offering high-quality, peer-reviewed resources, thoroughly fact-checked and proofread and presented using high-quality online design. By the end of the project’s two-year timeframe, it was receiving over 7 million hits a month and was acknowledged as a trusted global source in child health. The content is cited in many books and papers, as well. 

Reverse engineering GOSH Child Health Web Portal, 2001-2003.

Southern Innovator Magazine (2010-2015)

Throughout the Workshop, I heard over and over again about the urgent need for a more cohesive platform for sharing Southern innovations and initiatives. Many complained this was currently very fragmented. While there are many media and development organisations documenting innovations and stories, there is no one-stop shop for countries to go to. 

The Southern Innovator brand (incubated and developed by the UNOSSC) is a good example of what can be achieved with a more cohesive and strategic approach. Southern Innovator, first launched in 2011 by the UNOSSC, was able to leverage its limited resources to reach a large global audience via the web and social media. The brand became established with innovators and five issues were published (from 2011 to 2015). An Action Plan for scaling-up the Southern Innovator brand was also developed with the UNOSSC in 2015 (but awaits funding). 

The original Southern Innovator website (southerninnovator.org, now southerninnovator.com) did fulfil the role of offering a one-stop shop for stories on global South innovation and these stories were widely cited in websites, papers and books on the global South. But the terrain has shifted radically in the global South – and at the UN – since Southern Innovator’s launch in 2011. With the widespread adoption of mobile and digital technologies, the opportunities to communicate innovator solutions have never been better but require a more sophisticated approach to be effective. In fact, we now exist in a world where the solutions already exist to the major problems affecting the global South (and even the funding is available through many sources). The problem is not the lack of solutions, innovators or technologies and business models to resolve problems (both e-newsletter Development Challenges, South-South Solutions and Southern Innovator proved this) but how people can access these resources and in a format that makes sense to them and is available when they are searching for a solution. With modern computing technologies, this is no longer an unsolvable problem. And the people to connect with to do this also already exist in the global South. What is missing is a coherent and cohesive approach. The multiplicity of development actors in this case are hampering effective action by dissecting and scattering resources, leaving end-users confused and poorly communicated with in many cases. As an example, there was a definite need to assist people in understanding how the 17 SDGs can fit into practical actions and a definite psychological need for simplicity: a problem highlighted by former UNDP head Helen Clark back in 2015 (https://www.theguardian.com/global-development/2015/jul/07/sustainable-development-goals-will-be-hard-sell-for-united-nations).

For UNDP, with its human development approach and presence in most countries, an opportunity exists to rapidly accelerate development gains and shorten the time it takes to recover when disaster or conflict strikes. Something that came out of the Workshop is the presence of excellent examples of global knowledge sharing already underway for decades around the world. Think of the scientific community in general (working on vast projects such as the CERN facility in Switzerland), or aerospace industries, or the global adoption of the principles of air safety managed by IATA in Montreal, Canada, or sport – all proof countries do successfully share knowledge and adopt common, high standards when they feel it is a priority and necessity. No country wants to be frozen out of flight routes, for example. 

Reverse engineering the Southern Innovator magazine brand, 2010-2015. 

Panel Discussion

At the closing panel discussion, I was asked how to engage more donors to be part of the South-South Network. I said there is a need to get people excited and show why the South-South Network is different; how it is related to the Sustainable Development Goals (SDGs). There needs to be a communications strategy and to establish some ambitious first goals that are original: to show that this is part of a clear trend. International aid and development is a crowded space so there is a need to show how the Network would tackle the challenges of the global South in the 21st century head-on, with a more effective solution. And of course, I championed the existing and successful Southern Innovator brand developed by the UNOSSC since 2010 as, potentially, part of this communications strategy. 

Senior Partner David South is third from the left on the panel. Photo: Yoko Shimura.
Senior Partner David South is centre at back with the South-South Network for Public Service Innovation, Dhaka, Bangladesh, 2017.

Finally

This impressive embracing of e-initiatives and all things digital was visibly missing at the airport. On the way in, long lines and then a confusing scramble to buy a visa created confusion for visitors. As the first impression for visitors, this could be a great place to show-off Bangladesh’s digital capabilities. 

And finally, as the World Bank says, this all about job creation and increased living standards: “The World Bank has identified job creation as the country’s top development priority. Bangladesh needs to create more and better jobs for the 2.1 million youths entering the job market every year. But to do so, Bangladesh will need to remove the barriers to higher growth posed by low access to reliable and affordable power, poor transportation infrastructure, limited availability of serviced land, rapid urbanization and vulnerability to climate change and natural disasters, among others.”

Bangabandhu International Conference Center hosting Digital World 2017 and Dhaka’s Shahjalal International Airport.

Further reading and links: 

South-South in Action: Citizen-friendly Public Service Innovation in Bangladesh

Digital Bangladesh: Digital Service for All

GOSH Child Health Web Portal

UN/UNDP Mongolia Development Portal 

Southern Innovator and Development Challenges, South-South Solutions

ORCID iD: https://orcid.org/0000-0001-5311-1052.

© David South Consulting 2017