GOSH Child Health Web Portal – David South Consulting

Research Reviews | 2001 – 2002

2001

Research Review 2001: A Year of Excellence and Innovation

Britain’s best-loved children’s hospital and charity, Great Ormond Street Hospital for Children NHS Trust (GOSH), contracted me to lead a two-year project to modernise the hospital’s web presence and take its brand into the 21st century.

2002

Research Review 2002: Building on Success

In 2003, the UK’s Guardian newspaper called the Children First website one of the “three most admired websites in the UK public and voluntary sectors,” and a UK government assessment called the overall GOSH child health web portal a role model for the NHS.

“A highly attractive website written by and with children at Britain’s biggest specialist hospital for children. The site is carefully segmented for different age groups and provides a powerful platform on which children can reach out from the confines of their hospital wards, share their experiences and learn about a range of medical issues as well as have access to fun interactive resources.”

This work is licensed under a Creative Commons Attribution 4.0 International License.

ORCID iD: https://orcid.org/0000-0001-5311-1052.

Memoranda Of Understanding And Negotiator | 1997 – 2014

Astute negotiation skills have been required to see through complex, multi-partner projects, or to see through difficult transitions (in particular digital). While working for the United Nations in Mongolia (1997-1999), I led negotiations on three Memoranda of Understanding with the Government of Mongolia: Youth, Food Security and Nutrition and Human Rights (Blue Sky Bulletin).

As head of the UNDP Mongolia Communications Office (1997-1999), I was at the centre of a fast-expanding UN mission in the midst of a major crisis (called “one of the biggest peacetime economic collapses ever”, Mongolia’s Economic Reforms: Background, Content and Prospects, Richard Pomfret, University of Adelaide, 1994). Everything we did required solid negotiation skills that were sensitive to the culture and understood how to get things done in that context. People were under a great deal of pressure and the times were characterized as “volatile ones for Mongolia, with revolving door governments, the assassination of a minister, emerging corruption, a banking scandal, in-fighting within the ruling Democratic Coalition, frequent paralysis within the Parliament, and disputes over the Constitution. Economically, the period was unstable and rife with controversies.” Mongolia in 1998 and 1999: Past, Present, and Future at the New Millennium by Sheldon R. Severinghaus, Asian Survey, Vol. 40, No. 1, A Survey of Asia in 1999 (Jan. – Feb., 2000). pp. 130-139 (Publisher: University of California).

Award-winning, this work was called a “role model” for the wider UN and country offices.

While heading a multi-institutional major project for the UK’s National Health Service (2001-2003) under the Modernisation Plan, I had to daily negotiate with colleagues and staff across professions, institutions and with senior managers and executives. Introducing new ways of doing things requires a fineness of touch and a strategic mind to see how small steps eventually achieve goals. Award-winning, this work was called one of the “three most admired websites in the UK public and voluntary sectors”, and a UK Government assessment called the overall GOSH Child Health Web Portal a role model for the NHS.

Since 2007, I have been working on media products for the United Nations Office for South-South Cooperation (UNOSSC). This has required contacting and networking with people across the global South. The goal was to raise the profile of South-South cooperation in the UN system and the profile of the growing numbers of innovators across the global South resulting from the rapid expansion of mobile and information technologies, and in turn transform the UN’s strategic and funding priorities. This was successful and acknowledged in the Strategic Plan for UNDP 2014-2017 and its first UNDP Youth Strategy 2014-2017.

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