I am an international development consultant with over 25 years’ experience. I specialise in media, health communications, development strategies, project management and publishing. I have led high-profile projects in Asia, Canada and the UK. This work has included a number of groundbreaking, award-winning new media projects.
United Nations Global Marketplace (ungm.org) Vendor.
Economy Reports for APEC Economies on demographics, policies & ICT applications for people with Special Needs (Seniors and People with Disabilities), Asia-Pacific Economic Cooperation, APEC Telecommunications and Information Working Group, January 2013
Financing Renewable Energy in Developing Countries: Analysis of Business Models and Best Practices, Resources Future Publication, Pakistan Office, July 2018
Impact of Digital Strategy in Business for Small and Medium Enterprises in Developing Countries by Malik Mustafa, International Journal for Modern Trends in Science and Technology, 7 (09): 205-210, 2021
Mobilising Finance for Infrastructure: A Study for the UK Department for International Development (DFID), Cambridge Economic Policy Associates Ltd., August 2015
Propagating Gender Struggles Through Nollywood: Towards a Transformative Approachby Nita Byack George Iruobe, Geonita Initiative for Women and Child Development, 17 July 2015
The rickshaw is the world’s oldest form of wheeled transportation and forms a significant part of India’s transport infrastructure. In large cities across Asia, 1 million three-wheeled auto-rickshaws form an important means of daily transportation and a vital source of income for their drivers. There are 8 million cycle rickshaws on the streets of India, the government says. They perform many tasks: as taxis, as couriers, as goods movers. And the Indian government promotes cycle rickshaws as a non-polluting alternative.
But rickshaw drivers in India struggle with a bad image despite being a critical component of the transport infrastructure. They work 12 to 18 hour days, are paid poorly, and are subject to frequent abuse from passengers and other drivers in the crowded and stressful streets.
Many of the men working as rickshaw drivers have left behind families in villages. Because their main home is elsewhere, many just eat, sleep and live next to the roadside.
An innovative company is taking this important service into the 21st century, and in turn boosting income and benefits for the drivers and restoring their dignity. Based in Delhi, Sammaan (www.sammaan.org), meaning dignity, has developed a sophisticated business model that offers a wide range of services to rickshaw passengers – drinks for sale, mobile phone chargers, courier collections, music, magazines/newspapers, first aid and outdoor advertising and marketing – along with professional treatment of the drivers, providing them with a uniform, identity card, bank accounts, profit sharing and insurance. The drivers pay a small maintenance fee of 10 rupees a day (US 20 cents) for renting the rickshaws. It is common in the rickshaw industry in India for drivers to rent their vehicles on a daily basis – 95 percent do so.
Sammaan’s founder, 27-year-old Irfan Alam, from the Indian state of Bihar, had the inspiration for his business idea when he was thirsty and riding in a rickshaw. He knew the rickshaw driver made very little money after he paid his rent for the rickshaw. And so he thought about how drivers could increase their income. Why couldn’t they sell drinks, or newspapers or mobile phone cards, he thought?
As well, since they travel more than 6 miles a day on average, why not deliver things and host advertisements on the rickshaws?
Sammaan’s idea is to fully modernize the rickshaw business: an important goal considering it makes up 30 percent of urban transport in India. By turning rickshaws into mobile advertising and marketing vehicles, income is substantially increased, while offering services builds loyalty from passengers.
In order to improve the quality of life for drivers, Sammaan also offers free evening classes for the drivers and their children.
Sammaan’s rickshaws are custom designed to allow for ample space to display the paid-for advertisements. This has proved a highly competitive way to do outdoor advertisements: it is 90 percent cheaper than advertising billboards and other campaigns. The fact the rickshaws go everywhere – from urban back streets to rural areas – makes it an effective way to reach all corners of India.
The rickshaws for the passengers are no more expensive than rickshaws with no services. And passengers are even covered by insurance if there is an accident.
Sammaan currently has hundreds of rickshaws running in Noida, Ghaziabad , Patna , Agra , Meerut , Gurgaon and Chandigarh .
The company also is planning to offer phone services in the rickshaws and the ability to pay utility bills while riding inside.
“We are also in advanced talks with Zandu Pharmaceuticals, Coca Cola and Dabur, and are hopeful of getting advertising contracts from them,” Alam told The Economist magazine. Sammaan expects to make Rs 10,000 to 15,000 (US $204 to US $307) a year from a single rickshaw. Alam is part of a new breed in India: he is not from an established business family, but is nonetheless well educated. Many educated Indians are turning to entrepreneurship instead of becoming a corporate drone in a big company. This is being called a revolution in middle-class aspirations.
India has long-standing entrepreneurial traditions: merchant community the Marwari baniyas (http://en.wikipedia.org/wiki/Marwaris) are famed for their business acumen. But the new entrepreneurs have different aspirations and inspirations. They look to technology pioneers like Infosys (http://www.infosys.com/) and hire people based on merit and professionalism, not family connections.
The hot areas for this new breed of entrepreneur are technology, entertainment, human resources and education.
Alam’s rickshaws are made out of fiberglass for tourist towns with paved roads, and a rugged version out of iron for places with poor road conditions.
Another initiative to modernize the rickshaw business has come from India’s Centre for Scientific and Industrial Research (CSIR) (http://www.csir.res.in/), which has developed a state-of-the-art, solar powered version of the humble cycle-rickshaw.
The “soleckshaw” is a motorized cycle rickshaw that can be pedalled normally or run on a 36-volt solar battery.
The makeover includes FM radios and power points for charging mobile phones during rides.
The “soleckshaw,” which has a top speed of 15 kilometres (9.3 miles) per hour, has a sturdier frame and foam seats for up to three people.
The fully-charged solar battery will power the rickshaw for 50 to 70 kilometres (30 to 42 miles). Used batteries can be deposited at a centralized solar-powered charging station and replaced for a nominal fee.
Published: January 2009
Resources
India’s National Entrepreneurship Network (NEN) promotes the spirit of enterprise on the country’s campuses and has a contest to pick the top 30 Indian hot start-ups. Website:http://www.nenonline.org/
Indian venture capital firm Helion Ventures invests in start-ups. Website:www.helionvc.com
The Hybrid Tuk Tuk Battle is a competition to come up with less polluting auto rickshaws, clean up the air in Asian cities, and improve the economic conditions for auto rickshaw drivers. Website: http://hybridtuktuk.com/
Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.
It has been well documented that China is undergoing the largest migration in human history from rural areas to cities. But this urbanization trend is occurring across the global South, including in Africa, as well. According to the UN, more than half the world’s population already lives in cities, and 70 per cent will live in urban areas by 2050. Most of the world’s population growth is concentrated in urban areas in the global South.
These emerging urban areas represent vast opportunities for innovators. Innovators will be needed to build them, and in turn they will provide modern facilities for innovators to operate in and engage with the global economy. And they will connect innovators to 21st-century information technology.
But while the government in China engages in significant planning and preparation to facilitate movements to urban areas – often building entire cities from scratch (http://www.time.com/time/photogallery/0,29307,1975397,00.html) – that has not been the case in Africa. People in Africa are on the move because they are seeking out opportunities, but much of this movement has been poorly planned and not well thought out.
But now more and more African governments are grappling with how to call time on chaotic and haphazard development and build sustainable, planned cities that will significantly improve human development and quality of life.
Across Africa, a host of ambitious new cities and urban developments are in the works.
Kenya’s Konza Technology City (konzacity.co.ke) is planned as a new centre 60 kilometres from the capital, Nairobi. Calling itself a “world-class technology hub and a major economic driver for the nation”, it offers a high-tech vision full of ultra-modern buildings and houses in order to spur the future growth of Kenya’s technology industry.
It is hoped Konza will create 100,000 jobs by 2030. There will be a central business district, a university campus for 1,500 students, a residential community, and parks and wildlife in green corridors.
The groundbreaking ceremony occurred on January 2013 but the Kenyan Ministry of Lands and Housing has halted operations to allow for greater community engagement, according to Urban Africa. A dispute had erupted with the current landowners who wanted to be better consulted about the development and had accused the government of locking them out of the physical planning process.
Tatu City, Kenya (tatucity.com) bills itself as “by Kenyans, for Kenyans”. It is being built by Rendeavour (rendeavour.com), the urban development division of Moscow-based Renaissance Group (rengroup.com), one of the largest urban developers of land in Africa. It joins Konza Technology City as a flagship project for the government’s Vision 2030, hoping to turn Kenya into a middle-income country and a role model for other countries in East Africa.
Tatu City is 15 kilometres from Nairobi. It will take up 1,035 hectares and will be completed in 10 phases. Construction began in May 2012 and is scheduled to be completed by 2022.
It is selling safety and a “beautiful urban environment” just a short journey away from Nairobi’s existing Central Business District. Tatu City wants to be “a model of the African city of the future” as a “dynamic mixed-use, mixed-income environment that will be home to an estimated 70,000 residents and 30,000 day visitors”.
Just 25 minutes from Jomo Kenyatta International Airport, it promises to be one of “the most modern, well-planned urban developments in East Africa”.
In Ghana, a number of innovative projects in development reflect the country’s impressive economic growth and information technology achievements in the past decade.
Two cities are being designed by Rendeavour. One, Appolonia, is being built in the Greater Accra area while the second, King City, is being built on the west coast of the country where there is an oil and gas boom underway.
Both will have houses, retail and commercial centres, schools, healthcare facilities and other social services.
“Our objective is to provide the basic infrastructure, planning and necessary management framework in creating satellite cities that reverses the current trend of unplanned development and urban congestion in most of Africa’s growing cities,” Tim Beighton of Rendeavour told CNN.
These projects are in an advanced stage, with all plans completed and approved by the government, according to their websites.
Appolonia City of Light near Accra (appolonia.com.gh) – due to break ground in the third quarter of 2013 – capitalizes on Accra’s status as one of Africa’s fastest-growing urban areas. The Appolonia development will be a “planned, sustainable, mixed-use and mixed-income city” to build a “work-live-play” community for 88,000 people living in 22,000 homes.
It will be built 30 kilometres northeast of Accra’s central business district and will have retail, commercial and industrial space combined with tourism, social and recreation facilities.
King City in Takoradi (kingcity.com.gh) calls itself “Western Ghana’s new holistic city”. It will offer homes, shops, offices, industries and public places. The plan includes building 25,000 new homes and, importantly, over 30 per cent of the city will be allocated for green space. It will take up 1,000 hectares on the outskirts of Sekondi-Takoradi.
Elsewhere in Accra, the Hope (Home Office People Environment) City (http://www.rlgghana.com/index.php/2013-02-07-11-25-04.html) is a much more ambitious concept. It is one of a cluster of projects in Africa focused on building the infrastructure for a 21st century, high-tech future. Costing US $10 billion, it will be built outside Accra and is focused on boosting Ghana’s already established reputation in the field of information and communications technology. It will be home to 25,000 people and create jobs for 50,000. There will be six towers including a 75-storey, 270 metre building that hopes to be the highest in Africa.
It is being financed by RLG Communications, a mix of investors and a stock-buying scheme.
There will be an assembly plant for high-tech products, business offices an information technology university, a hospital and restaurants, theaters and sports centres.
The design is hyper-modern and tries to create a vertical office environment that is dense and reduces the amount of time it takes to get around and circulate between businesses in the complex.
Eko Atlantic on Victoria Island in Lagos, Nigeria (ekoatlantic.com) is a coastal residential and business development that calls itself “The New Gateway to Africa”. To ease pressure in an already crowded city, it is being built on 10 square kilometres of reclaimed land from the Atlantic Ocean. It will be able to house 250,000 people and give work to 150,000.
The story began in 2003 when the Lagos State government was looking for a solution to protect the Bar Beach area of the city from coastal erosion. Land is being reclaimed from the sea and it will make up an area the equivalent of Manhattan in New York City. Just like Manhattan, it is hoped Eko Atlantic will become the new financial centre for West Africa by the year 2020.
Kilamba, or Nova Cidade de Kilamba (https://www.facebook.com/media/set/?set=a.231897596836631.80284.228497773843280), 30 kilometres outside Luanda, Angola is being built by the China International Trust and Investment Corporation (http://www.citic.com/wps/portal). It is on a vast scale and is designed to be home to 500,000 people with apartment blocks and commercial spaces. It has cost so far US $3.5 billion and is part of a government pledge to provide a million new homes within four years. Kilamba has come in for criticism for not being affordable enough for ordinary Angolans and for having much of the site unoccupied. With the apartments too expensive for ordinary Angolans, the government has decided to take action and ordered the prices to be reduced and made more affordable, according to Angola Press .
La Cite du Fleuve in the Democratic Republic of Congo (lacitedufleuve.com) is a more conventional luxury housing development built on two islands in the capital, Kinshasa. Kinshasa, despite its problems and the turmoil from an ongoing civil war, is one of the continent’s fastest-growing cities. Developed by Hawkwood Properties, La Cite du Fleuve will need to reclaim 375 hectares of sandbanks and swamps to be able to build a collection of riverside villas, offices and shopping centres. It is is planned to take 10 years to complete.
And finally, Kigali, the capital of Rwanda, wants to transform itself into the “center of urban excellence in Africa”.
The 2020 Kigali Conceptual Master Plan (http://www.kigalicity.gov.rw/spip.php?article494) hopes to create a regional hub for business, trade and tourism, by building a mix of commercial and shopping districts with glass skyscrapers and modern hotels, parks and entertainment facilities.
Critics, however, believe these new cities and modern developments are tackling the problems of urban development by bypassing most of the population. They argue they are just developments for those with money who can buy their way out of the chaos and lack of planning of current African cities.
“They are essentially designed for people with money,” Vanessa Watson, professor of city planning at the University of Cape Town, told CNN. She believes most of the plans are unsustainable “urban fantasies” detached from the reality of African poverty and informal living.
But while it is easy to criticize these ambitious projects, they reflect not only optimism for the continent’s future but also a clear recognition the continent will not be able to get wealthier without modern cities and infrastructure in keeping with a 21st-century economy.
2) Urban Africa: Urban Africa is a digital entry point for knowledge sharing, interactive exchange and information dissemination on urbanization in Africa. Website: http://urbanafrica.net/
3) Arrival City: A third of humanity is on the move. History’s largest migration is creating new urban spaces that are this century’s focal points of conflict and change — unseen districts of rapid transformation and febrile activity that will reshape our cities and reconfigure our economies. Website: http://arrivalcity.net/
4) Global Urbanist: The Global Urbanist is an online magazine reviewing urban affairs and urban development issues in cities throughout the developed and developing world. Website: globalurbanist.com
5) Africa Renewal: The Africa Renewal information programme, produced by the Africa Section of the United Nations Department of Public Information, provides up-to-date information and analysis of the major economic and development challenges facing Africa today. Website: http://www.un.org/africarenewal/
Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.
I was head of communications for the United Nations mission in Mongolia from 1997 to 1999. The mission had to primarily tackle three major crises: the country’s turbulent transition from Communism to free markets and democracy, the social and economic crash this caused, and the Asian Financial Crisis (Pomfret 2000) (Quah 2003)*.
Richard Pomfret said in 1994 “In 1991 Mongolia suffered one of the biggest peacetime economic collapses ever (Mongolia’s Economic Reforms: Background, Content and Prospects, Richard Pomfret, University of Adelaide, 1994).”
From Curbing Corruption in Asia: A Comparative Study of Six Countries by Jon S. T. Quah: “The combined effect of these three shocks was devastating as ‘Mongolia suffered the most serious peacetime economic collapse any nation has faced during this century’. Indeed, Mongolia’s economic collapse ‘was possibly the greatest of all the (peaceful) formerly'” Communist countries.
Writing in 2018, author John West found, in a chapter titled Mongolia’s Corruption Curse (Transparency International and the World Bank had found corruption worsened in Mongolia after 2001), “In many ways, Mongolia has everything going for it. After being a satellite state of the former Soviet Union for much of the twentieth century, Mongolia regained its independence with the end of the Cold War. A relatively peaceful political revolution in the early 1990s ushered in a multi-party democracy and open society which have remained in place. … And it is blessed with vast reserves of copper, gold, coal, molybdenum, fluorspar, uranium, tin and tungsten deposits. True, Mongolia experienced great upheavals as the breakup of the Soviet Union saw its trade decline by 80%. But Mongolia was also perfectly placed to benefit from the commodity super cycle driven by China, which is now the destination for the vast majority of its exports.
“However, despite much hype about the Mongolian “wolf economy”, this country of so much promise is being dragged down by massive corruption. …
In this role, I pioneered innovative use of the Internet and digital resources to communicate the UN’s work and Mongolia’s unfolding crises. The UN called this work a “role model” for the wider UN and country offices. A survey of United Nations country office websites in 2000 ranked the UN Mongolia website I launched in 1997 and oversaw for two years (1997-1999), third best in the world, saying: “A UN System site. A very nice, complete, professional site. Lots of information, easily accessible and well laid out. The information is comprehensive and up-to-date. This is a model of what a UNDP CO web site should be.” (https://www.scribd.com/document/35249986/United-Nations-2000-Survey-of-Country-Office-Websites)
As part of a strategic plan to raise awareness of Mongolia’s development challenges and to spur action on meeting them, a Communications Office was established for the UN mission in 1997. Acting as a strategic hub, the Communications Office and its dynamic and talented team, were able to leverage the existing budget to spur action on many fronts, including:
Media
Working with journalists and media both within Mongolia and outside, the Communications Office was able to significantly raise awareness of Mongolia and its development challenges. This was reflected in a substantial increase in media coverage of the country and in the numerous books and other publications that emerged post-1997. The book In Their Own Words: Selected Writings by Journalists on Mongolia, 1997-1999 (ISBN 99929-5-043-9) archived the stories by theme.
Top journalists covering Asia in the late 1990s contributed to the book.
Ger Magazine
Ger Magazine (the Mongolian word for home and traditional tent dwelling) was published as the country’s first e-magazine in 1998. There were four issues in total from 1998 to 2000. The launch issue was on the theme of youth in the transition. Mongolia was transitioning from Communism to free markets and democracy and this had been both an exhilarating time and a wrenching time for young people. The magazine drew on talented journalists from Mongolia and the handful of international journalists based there to create a mix of content, from stories about life adapting to free markets to stories on various aspects of Mongolian culture and life.
The second issue of the magazine proved particularly effective, with its modern life theme and cover story on a thriving Mongolian fashion scene.
Archived issues of the magazine can be found at the Wayback Machine here: https://archive.org/. Just type in the UN Mongolia website address for the years 1997 to 1999: http://www.un-mongolia.mn.
Blue Sky Bulletin
The Blue Sky Bulletin newsletter was launched in 1997 initially as a simple, photocopied handout. It quickly founds its purpose and its audience, becoming a key way to communicate what was happening in the country and a crucial resource for the global development community, scholars, the media and anyone trying to figure out what was happening in a crazy and chaotic time. Blue Sky Bulletin was distributed via email and by post and proved to be a popular and oft-cited resource on the country. The quality of its production also paralleled Mongolia’s growing capacity to publish to international standards, as desktop publishing software became available and printers switched to modern print technologies. Blue Sky Bulletin evolved from a rough, newsprint black and white publication to becoming a glossy, full-colour, bilingual newsletter distributed around Mongolia and the world.
The Mongolian Human Development Report 1997 (MHDR), the country’s first, placed the story of the Mongolian people during the transition years (post-1989) at its heart, using photographs, stories and case studies to detail the bigger narrative at play.
This groundbreaking Mongolian Human Development Report went beyond just chronicling Mongolia’s state of development in statistics and graphs. Designed, laid out and published in Mongolia, the report broke with the practices of many other international organisations, who would publish outside of Mongolia – denying local companies much-needed work and the opportunity to develop their skills. The report’s costs helped to kick-start a publishing boom in the country and significantly raised standards in design and layout in the country. The foundations laid down by the project producing the report ushered in a new age in publishing for Mongolia.
The report’s launch was innovative, not only being distributed for free across the country, but also part of a multimedia campaign including television programming, public posters, town hall meetings and a ‘roadshow’ featuring the report’s researchers and writers.
The initial print run of 10,000 copies was doubled as demand for the report increased. To the surprise of many, once hearing about the free report, herders would travel to the capital, Ulaanbaatar, to pick up their copy. The report proved people cared passionately about the development of their country and that development concepts are not to be the secret domain of ‘development practitioners’. The report also became an English language learning tool as readers compared the Mongolian and English-language versions.
Assembled by a team of health experts after the Fourth International Congress on AIDS in Asia and the Pacific, the Mongolian AIDS Bulletin was published in 1997 in the middle of an HIV/AIDS crisis. It provided timely information and health resources in the Mongolian language and was distributed across the country.
“Mongolia’s first AIDS Bulletin marked the beginning of the UNDP Response to HIV/AIDS/STDs Project back in the autumn of 1997. Over 5,000 copies of the magazine were distributed across the country, offering accurate information on the HIV/AIDS situation. The project has been pivotal in the formulation of a national information, education and communication (IEC) strategy, bringing together NGOs, donors, UN agencies and the government.”
Source: YouandAids: The HIV/AIDS Portal for Asia Pacific
Green Book
In the Mongolian language, the Mongolian Green Book details effective ways to live in harmony with the environment while achieving development goals. Based on three years’ work in Mongolia – a Northeast Asian nation coping with desertification, mining, and climate change – the book presents tested strategies.
EPAP Handbook
The Environmental Public Awareness Handbook was published in 1999 and features the case studies and lessons learned by UNDP’s Mongolian Environmental Public Awareness Programme (EPAP). The handbook draws on the close to 100 small environmental projects the Programme oversaw during a two-year period. These projects stretched across Mongolia, and operated in a time of great upheaval and social, economic and environmental distress. The handbook is intended for training purposes and the practice of public participation in environmental protection.
In its 2007 Needs Assessment, the Government of Mongolia found the EPAP projects “had a wide impact on limiting many environmental problems. Successful projects such as the Dutch/UNDP funded Environmental Awareness Project (EPAP), which was actually a multitude of small pilot projects (most costing less than $5,000 each) which taught local populations easily and efficiently different ways of living and working that are low-impact on the environment.”
Mongolia Updates 1997, 1998, 1999
Mongolia Update 1998 detailed how the country was coping with its hyperinflation and the Asian economic crisis.
1998 proved a tumultuous year for Mongolia. The country’s existing economic crisis caused by the transition from Communism to free markets was made worse by the wider Asian Crisis. The government was destabilised, leading to an often-confusing revolving door of political figures. In order to help readers better understand the political changes in the country, a special edition of Mongolia Update was published that year.
UNDP Mongolia: The Guide
The Guide, first published in 1997, provided a rolling update on UNDP’s programmes and projects in Mongolia during a turbulent time (1997-1999). The mission simultaneously had to deal with the 1997 Asian Crisis (http://en.wikipedia.org/wiki/1997_Asian_financial_crisis) and the worst peacetime economic collapse in post-WWII history.
Each edition came with short project and context summaries, key staff contacts, and facts and figures on how the country was changing. For the first time, any member of the public could grasp what the UN was up to in the country and be able to contact the project staff. An unusual level of transparency at the time for a UN mission.
Memoranda of Understanding
Three Memoranda of Understanding were negotiated with the Mongolian Government to help focus efforts and aid the attainment of internationally-agreed resolutions. This was affirmed by a series of youth conferences, One World, held in 1998 and 1999.
Strategy and Leadership in a Crisis
The scale and gravity of the crisis that struck Mongolia in the early 1990s was only slowly shaken off by the late 1990s. The economic and social crisis brought on by the collapse of Communism and the ending of subsidies and supports from the Soviet Union, led to a sharp rise in job losses, poverty, hunger, and family and community breakdowns.
The challenge was to find inspiring ways out of the crisis, while building confidence and hope. The sort of challenges confronted by the UNDP Mongolia Communications Office included:
1) A food crisis: agricultural production was down sharply, and the traditional nomadic herding economy, while at peak herd, was failing to get the meat to markets and to a high enough standard to restore export levels to where they once were. As a result, a cross-border trading frenzy became the solution to falling domestic food production and availability.
2) HIV/AIDS/STDs crisis
3) A major banking crisis
4) Both the Asian Financial Crisis and the Russia Crisis.
5) An ongoing political crisis and an inability to form stable governments.
“Mongolia is not an easy country to live in and David [South] showed a keen ability to adapt in difficult circumstances. He was sensitive to the local habits and cultures and was highly respected by his Mongolian colleagues. … David’s journalism background served him well in his position as Director of the Communications Unit. … A major accomplishment … was the establishment of the UNDP web site. He had the artistic flare, solid writing talent and organizational skills that made this a success. … we greatly appreciated the talents and contributions of David South to the work of UNDP in Mongolia.” Douglas Gardner, UN Resident Coordinator and UNDP Resident Representative Mongolia
Citations
The response by the Communications Office has been cited in numerous articles, stories, publications and books. It has also contributed to the development of the human development concept and understanding of human resilience in a crisis and innovation in a crisis. Book citations include:
In 2001, the UN won the Nobel Peace Prize for “their work for a better organized and more peaceful world” and its communications innovations, with work such as that in Mongolia being cited as a contributing factor to the awarding of the Prize.
In 2000, the Millennium Development Goals (MDGs) were launched in a 15-year bid to use a focused approach to development centred around eight goals to accelerate improvements to human development. From 2000 to 2005, work was undertaken in various UN missions (Mongolia, South Africa, Turkmenistan, Ukraine) to communicate the goals and to reshape communications activities around the goals.
*Curbing Corruption in Asia: A Comparative Study of Six Countries by Jon S. T. Quah, Eastern Universities Press, 2003
David South Consulting 
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